Menjual:
- Auto Attendent IVRS PC-Base Application PABX system Voice mail
uatu Alat bantu operator atau mesin operator telepon berbasis PC otomatis yang akan memandu setiap penelpon yang masuk, sehingga penelpon akan dengan cepat dilayani dan beban operator telepon akan berkurang.
BENEFIT NYA antara lain :
1. Dengan alat ini anda tidak akan kehilangan setiap telpon yang masuk.
2. Image perusahaan akan lebih baik.
3. Beban kerja operator akan berkurang.
4. Walaupun kantor sudah tutup alat ini dapat memandu ke nomor telpon
darurat atau dapat meninggalkan pesan.
5. Compatible dengan semua merk PABX.
6. Dapat menjelaskan atau promosi bagi si penelpon tentang produk yang ada dikantor tersebut, yang dihubunginya sehingga mengurangi beban Opertor karena si penelpon sudah dijelaskan oleh Auto Attendant ini, dan bisa menjadikan 2 Operator, misalkan kalo Sipenelpon belum begitu puas dengan keterangan yang ada di Auto Attendant Si penelpon akan menghubungi si Operator yang kedua yang dikhususkan untukmenjelasakan promosi atau keterangan produk yang ada dikantornya dan si Operator satukhusus ditugaskan menerima telpon yang sudah Clientya atau Customer lamanya. ini merupakan pilihan utama para pedagang PABX oleh karna
- Paling stabil diantara merk lain.
- Dirancang untuk trafik yang tinggi.
- Paling mudah programnya.-
- Fiturnya paling lengkap.
- Flow chart nya paling lengkap.
- Dapat diintegrasikan ke data Base
- Recording- Voice Logger System
SOFTWARE FEATURES
• Compatible with Microsoft windows 2000 / XP pro or Server
• Record system from telephone and audio, digital PBX, ISDN, T1, E1 and pri lines Recording connection in either passive tap or teminating mode.
• Support for a wide range of voice recording boards.
• External API.
• Productivity Functions : Full Screen graphica interface, scheduled recording , fast recall and instant recall, media label auto-print, report generator, automatic catalog refresh, audio and visual alarms, recorded media auto-eject, media archive auto-create( for searching off-line media) . Also, selectable multi-linguage support( additional language can be added upon request) Multipley activation options( loop on/ off, VOX, DTMF, manual) and real time monitoring and playback.
• Audio file management : 2: 1, 4: 1 and 10: 1 compression rates, convert files to Wave( WAV) format, and support for third party audio playback tools( e, g, coolEdit) Also, ability to save multiple copies of audio files to any logical drive, including additional hard drivers and removable media( e, g, MO, DVD-RAM, CD-R) search and sort audio file catalog by time, channel dialed number, coller ID, or taxt tag, plus sort and export search results( e.g.delimited text, RTF)
- Billing PABX System application
BILLING FEATURE
• Summary report by
Extension
Area Code
Authorization Code
• Detail report By
Extension
Data & time
Area Code
Password
Department
Trunk
umber Dialed
• Total Report
• Instant Billing
• Specific number modification by multimedia ( Voice file)
PABX & KEY SYSTEM INTEGRATED
• Avaya
• Ericsson
• Fujitsu
• Harris
• Nortel
• Mitel
• Siemens
• Toshib a, etc
• Panasonic
- Call Center system
VOICEONE FEATURE
• Network-based help desk
• Interactuve voice response
• Inbound/ outbound call
• Call transfers include all caller information
• Caller ID / ANI Identification support with
• Automatic database lookup
• Predictive dialer support ( option)
• Pop Up Screen support ( option)
• Graphical browsing, pull down menus
• Development environment.Automatic error, time-out and hang-up support
• Multiple Application capability
• System Vocabulary
• Talk function, Fax on demand ( option)
Performance Capabilities Support System
• Stand-alone configuration
• Interface
• Netbios LAN connectivity
• Collection of statistical data and generation of statistical reports
• An operator interface that includes a color monitor and keyboard for run-time status display of line use, application specific information
• Voice massaging recording
TELEPHONE INTERFACE
• Analog / Digital PBX telephone lines
• E1 / T1 digital lines with ANI / DNIS
• Call Progress Analysis Module( option)
• Voice Recognition modul ( option)
• Text-to Speech module ( option)
• Pulse-to-tone converter with DID ( option)
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